How we do business
Culture and values
Alfa Laval’s success is founded on being a company that holds true to its values. These are the fundamental beliefs and principles that guide our behaviour and how we act and lead. They influence the way we interact with others, make choices and set priorities. And they have developed over more than 140 years.
Making the most of what we have is more important than ever. We rise to this challenge as a team united by dedication, respect, and a spirit of exploration.
“Our values should be a reflection of who we are and what we believe in"
CEO Tom Erixon
They way we act matters – bringing our Business Principles to life
In today´s interconnected world, companies play multifaceted roles that extend beyond business operations. Our Business Principles describe the way we must act as an employer, as an industry leader, and as a corporate citizen whilst achieving our business objectives.
The Business Principles are applicable to all employees, including temporary employees, consultants, assignees, and business partners acting on behalf of the company. The Business Principles for Supplier are based on these same principles and applicable to all our suppliers.
By adhering to these principles, we strive to make a meaningful difference in the workplace, the industry, and society at large. Together, we achieve our business goals while contributing to a more sustainable and just future.
How we act as an employer
As an employer we are dedicated to creating a safe, inclusive work environment with fair working conditions where we protect what is valuable to us. We believe in fostering a culture where every employee feels valued and empowered.
How we act as an industry leader
As an industry leader, we are committed to quality and setting standards for excellence and innovation, elevating industries together with our customers and partners. Our dedication to driving progress is rooted in honest and fair business relationships.
How we act as a corporate citizen
As a corporate citizen, we recognize our responsibility to contribute positively and act responsibly, ensuring sustainable development for both people and the planet. We are committed to fostering a culture of integrity, transparency, and ethical behaviour.
Business Principles - Please choose your language
Zero-tolerance to corruption
At Alfa Laval, we recognize that reducing bribery and corruption risks is essential for sustainable development. By operating with integrity, we ensure that we meet and exceed stakeholder expectations.
Anti-Bribery and Anti-Corruption
Our commitment to business integrity is reflected in our robust Anti-Bribery and Anti-Corruption (ABAC) program. Guided by our Business Principles, we strive to achieve our goals while maintaining the highest standards of societal conduct.
Zero-tolerance stance: Alfa Laval adopts a zero-tolerance approach to bribery and corruption. Our ABAC program is meticulously designed to align with the six steps of the UK Bribery Act, utilizing a "prevent, detect, and correct" methodology.
Risk assessments: We conduct annual risk assessments and analyze mitigation actions to ensure comprehensive protection against bribery and corruption. Tools such as the Transparency International Bribery Risk Perception Index help us evaluate geographic risks effectively.
Training and education: Increasing awareness and understanding is vital. We provide mandatory training for employees, which is refreshed every two years, ensuring continuous education and vigilance.
Report a concern
We encourage all stakeholders to report any suspected misconduct through WhistleB, Whistleblowing centre, our external and independent whistleblowing system. Whistle B ensures anonymous reporting of behaviour or actions that may violate the law, regulations or Alfa Laval’s Business Principles.
You are protected
Alfa Laval’s Business Principles establishes zero tolerance to any form of retaliation for speaking up and encourages everyone to raise concerns. Everyone has a right to report their concerns about violation of Alfa Laval Business Principles, the law, unethical, illicit, unsafe, or fraudulent behaviour. Reports must be made in a good faith and never with intent to denigrate people or misrepresent facts. All whistleblowers will be free from any kind of retaliation for raising concerns, except for the intentionally false reports. Alfa Laval takes all reports seriously and will properly address them. All breaches of the Alfa Laval Whistleblower Protection and Anti-Retaliation Policy are subject to disciplinary or legal actions.
How to make a report:
Employees
We strongly encourage you to report to your manager as soon as possible, or alternatively, speak to a senior manager, HR, Group Risk & Compliance or the relevant policy owner.
In cases of serious violations, where internal reporting is not conceivable, an anonymous report can be made to the whistleblowing service: https://report.whistleb.com/en/alfalaval
External Stakeholders
People with whom Alfa Laval has a business or community relationship are encouraged to speak up and to report any observed violations of the law or Alfa Laval’s Business Principles.
According to procedure, the first course of action is to report to the Managing Director of the relevant local Alfa Laval Company.
In cases of serious violations, where the above reporting is not conceivable, an anonymous report can be made to the whistleblowing service: https://report.whistleb.com/en/alfalaval
Country specific laws
Please note that legislation regarding whistleblowing varies considerably from one country to another. Whistleblowers will be asked in which country they are making a report. Alfa Laval whistleblowing process will be carried out in accordance with that country's legislation – some countries restrict certain types (or all) reports in which case all records of the call will be deleted form computer systems and written records.